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IIBA Certification of Capability in Business Analysis (CCBA) Sample Questions (Q536-Q541):

NEW QUESTION # 536
According to 'A Guide to the Business Analysis Body of Knowledge', when should the business analyst and an organization actually start requirements allocation?

A. As soon as a budget has been created
B. After approval of the requirements
C. As soon as the solution approach is determined
D. After the project charter

Answer: C

Explanation:
According to the BABOK Guide, requirements allocation is "the process of assigning stakeholder and solution requirements to solution components in order to provide a common understanding of the scope and value of each component" (p. 36). The business analyst and the organization should start requirements allocation as soon as the solution approach is determined, which is the output of the Define Future State task in the Strategy Analysis knowledge area. The solution approach defines the "overall direction for how the organization will achieve the desired future state" (p. 30). By allocating requirements to solution components based on the solution approach, the business analyst and the organization can ensure that the requirements are aligned with the business objectives and deliver value to stakeholders. Reference:
CCBAHandbook, p. 11
BABOK Guide, p. 30, 36

NEW QUESTION # 537
You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops. What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

A. You can meet with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants.
B. You can meet with the administrative assistants' managers.
C. You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants.
D. You will need to meet with all of the administrative assistants as part requirements elicitation.

Answer: A

Explanation:
Explanation
According to the CCBA® Handbook, one of the techniques for requirements elicitation is focus group, which is "a facilitated session that brings together a pre-defined group of stakeholders to discuss and provide feedback on a topic" (p. 22). Focus group is a useful technique when you have a large number of stakeholders who share similar characteristics, needs, or interests, and you want to gather their opinions, preferences, or expectations in a structured way. By meeting with a small group of administrative assistants that will serve as representatives for the remaining administrative assistants, you can use the focus group technique to elicit their requirements for the new software. You can also validate the requirements with the larger group of administrative assistants through other techniques, such as surveys or questionnaires. The other options are not correct because:
B: You will need to meet with all of the administrative assistants as part of requirements elicitation is not a feasible or efficient approach, as it would require a lot of time, resources, and coordination to involve 2,400 people in the elicitation process. It would also create challenges for managing and analyzing the requirements data.
C: You can meet with a small group of administrative assistants and assume their requirements are reflective of the remaining group of administrative assistants is not a reliable or valid approach, as it would introduce the risk of missing, misinterpreting, or conflicting requirements from the larger group of administrative assistants. It would also reduce the stakeholder engagement and satisfaction with the solution.
D: You can meet with the administrative assistants' managers is not a sufficient or representative approach, as it would exclude the direct input from the end users of the new software, who are the administrative assistants. The managers may not have the same level of knowledge, experience, or perspective as the administrative assistants, and may not be able to articulate their requirements accurately or completely. References:
CCBA® Handbook, p. 22
12 Techniques for Requirement Gathering | Indeed.com, section "Focus group"

NEW QUESTION # 538
Linda works as a project manager for an IT project. She is getting new developers for completing her project.
Which of the following processes is she involved in?

A. Develop Project Team
B. Human Resource Planning
C. Acquire Project Team
D. Manage Project Team

Answer: C

Explanation:
Explanation
Obtaining the human resources needed to complete the project comes under the Acquire Project Team process, which is a part of Project Human Resource Management Knowledge Area. Project Human Resource Management is one of the nine Knowledge Area groups. It includes the processes that organize and manage the project team. The project team is comprised of the people who have assigned roles and responsibilities for completing the project. Project Human Resource Management is a group of the following processes required to make the most effective use of the people involved with the project.
Develop Human Resource Plan Acquire Project Team
Develop Project Team Manage Project Team
The project management team is a subset of the project team and is responsible for project management activities such as planning, controlling, and closing. This group can be called the core, executive, or leadership team. These processes interact with each other and with the processes in the other Knowledge Areas as well.

NEW QUESTION # 539
During the analysis, synthesis, and refinement of elicitation results the business analyst (BA) has discovered that some information is missing. Which course of action would resolve the situation?

A. Verify the requirements results
B. Conduct traceability analysis
C. Conduct elicitation activities
D. Validate the requirements

Answer: C

Explanation:
The course of action that would resolve the situation of missing information is to conduct elicitation activities. Elicitation is the process of obtaining information from stakeholders or other sources to understand the needs, expectations, and context of the project. Elicitation activities can include interviews, workshops, surveys, observation, document analysis, and prototyping. By conducting elicitation activities, the BA can fill in the gaps, clarify the ambiguities, and confirm the accuracy of the information collected during the previous elicitation sessions. Elicitation activities are different from verifying the requirements results, which is the process of checking that the requirements are correctly and completely documented; conducting traceability analysis, which is the process of tracking the relationships and dependencies among the requirements and other project artifacts; and validating the requirements, which is the process of ensuring that the requirements are aligned with the business objectives, stakeholder needs, and solution scope.

NEW QUESTION # 540
The business analyst (BA) is investigating techniques that would be appropriate for determining how and who uses data across the identified processes. Which technique should the BA select?

A. stakeholder list, map, or personas
B. Data dictionary
C. CRUD (Create, road, update, and delete) matrix
D. Decision model

Answer: C

Explanation:
The BA should select CRUD (Create, Read, Update, and Delete) matrix as the technique that would be appropriate for determining how and who uses data across the identified processes. CRUD matrix is a table that shows the actions that different roles or stakeholders can perform on data entities or objects within a system or solution. CRUD matrix can help to define the data access rights and permissions for each role or stakeholder, as well as the data dependencies and interactions among processes.
The other options are incorrect because:
Option A is incorrect because stakeholder list, map, or personas are not techniques for determining how and who uses data, but techniques for identifying and analyzing stakeholders. Stakeholder list, map, or personas are tools that provide information about the characteristics, needs, expectations, and influences of stakeholders. Stakeholders are individuals or groups who have an interest or stake in a change or solution.
Option B is incorrect because data dictionary is not a technique for determining how and who uses data, but a technique for defining and describing data. Data dictionary is a repository that contains the definitions, attributes, formats, and relationships of data elements or objects within a system or solution.
Data dictionary can help to standardize and document the data requirements and specifications for a solution.
Option D is incorrect because decision model is not a technique for determining how and who uses data, but a technique for modeling and analyzing decisions. Decision model is a graphical representation of the logic, rules, criteria, and outcomes of decisions within a system or solution. Decision model can help to simplify and clarify the decision-making process and its impact on the solution.
References:
BABOK Guide v3, section 10.16: CRUD Matrix
CCBA Practice Test, question 5

NEW QUESTION # 541
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